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Terms and Conditions

The following Terms and Conditions must be reviewed carefully as they constitute a binding agreement between the customer and 56th Parallel. There is no verbal or written representation of the terms and conditions other than what is expressed here. Booking a trip with 56th Parallel indicates acceptance of these Terms and Conditions as outlined.

1 Definitions

’56th Parallel’ means 56th Parallel Pty Ltd (ACN 155 256 563).
‘Conditions’ means these Terms and Conditions.
‘Customer’ means a person, firm or corporation seeking to acquire Services from 56th Parallel’ and if there is more than one of these, these Conditions bind them jointly and each of them separately.
‘Departure Date’ means the start date scheduled for the Customer to depart at the starting destination point of the Travel Arrangements.
‘Travel Arrangements’ means the travel arrangements made by 56th Parallel including all Products and services.
‘Material Alteration’ means a material change to the Travel Arrangements as determined at the sole discretion of 56th Parallel.
‘Products’ means individual components of Travel Arrangements, such as Itinerary, Tours and Programs.

‘Services’ means the booking and payment services provided by 56th Parallel in relation to Program and Itinerary arrangements.
‘Suppliers’ means the party that is responsible for providing the individual Products or Services.
‘Tax Invoice’ means a tax invoice which complies with the definition contained in section 29-70 of the Act or any amending legislation

2 Basis of Contract

2.1    The Conditions apply exclusively to every contract for Services by 56th Parallel to the Customer and cannot be varied or supplanted by any other condition unless expressly accepted in writing by 56th Parallel.
2.2    Acceptance – Full Payment or a payment of a deposit indicates the Customer’s acceptance of the Terms and Conditions outlined here.
2.3    A contract with 56th Parallel is in effect from the date shown on the Booking Confirmation Invoice, all terms and conditions apply.

3 Bookings

3.1    Quotes – will be provided in relation to a price for the Travel Arrangements. The quote is valid for a period of 7 days.
3.2    Deposit – a deposit of 25% (or other amount as advised) is required to secure a booking.

3.3    Confirmation – A Confirmation Invoice will be issued with the details of final payments and Itinerary.
3.4    Late Bookings – Bookings made within 14 days of a Departure Date are subject to a late booking fee of $100 per booking.

3.5    Final Payment – Must be received by 56th Parallel no later than 30 business days (45 days) prior to the Departure Date.

4 Pricing

4.1    All prices are per person in US Dollars unless otherwise specified or arranged with 56th parallel. Prices are subject to the quote provided or as specified on the website.
4.2    Travel Arrangement prices are quoted for the entire package and itemised component costs cannot/may not be given.
4.3    Travel Arrangements – the price may be based on Products being booked in groups, and accordingly Customers must travel together throughout the Travel Arrangements.
4.4    Surcharges – the price of the Travel Arrangements is subject to the possibility of surcharges. Surcharges may be incurred (without limitation) in connection with: currency exchange rates, increases in Product prices, fuel levies, scheduled airfares, hotel and ground transportation charges, game park entrance fees and any other increases in connection with the Travel Arrangement.
4.5    Where there is any change in the costs incurred by 56
th Parallel in providing the Services, 56th Parallel may vary its price to account for such change by notifying the Customer, whether or not the Customer has made full payment.
4.6    Changes in the US Dollar – the financial commitments 56
th Parallel undertakes in order to offer the Price Increase Guarantee mean that reductions in prices can not be made if the US dollar strengthens.
4.7    Products not Utilised – no refunds are made in respect of Products not utilised, for example meals and sightseeing excursions.
4.8    Goods & Services not Included – the following are excluded from the Travel Arrangements price: International Airfares, arrival and/or departure taxes, fuel levies and surcharges, passport and visa costs, travel insurance, personal expenditure including drinks, laundry, room services, meals and gratuities, unless expressly included.

5 Payment

5.1  Full and final Payment – must be received by 56th Parallel no later than 30 Business days (45 days) prior to the Departure Date.
5.2  Where bookings are made less than 45 days before the Departure Date, full payment must be made at the time of booking.

5.3  Online Payment Security Policy – When purchasing from 56
th Parallel (Australia) Pty Ltd online, your financial details are passed through a secure server using the latest 256-bit SSL (secure socket layer) encryption technology. 256-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our privacy policy, please contact customer support info@56thparallel.com

6 Amendments

6.1  56th Parallel will endeavour to assist if the Customer requests an amendment to the Travel Arrangement booking up to 45 days prior to the Departure Date subject to the following:

 

7 Cancellations by the Customer

7.1    Any cancellation by a Client must be made in writing and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.
7.2    Charges – the following charges are payable by the Customer in accordance with the number of days prior to the Departure Date following notice being received by 56th Parallel of cancellation:

 

Days prior to Departure Date    Percentage of holiday price payable
45 days or more prior to departure 25%
45-30 days prior to departure 50%
30 days or less Prior to departure 100%

 

7.3 Additional Charges – the Customer may incur further cancellation charges from some local agents.

8 Cancellations and Material Alteration by 56th Parallel

8.1   56th Parallel may treat a booking as cancelled and levy cancellation charges if the Customer does not pay the balance of the Travel Arrangements price at least 30 days prior to the Departure Date.
8.2    Force Majeure – 56
th Parallel may, at its sole option, where circumstances outside of its control affect the provision of Travel Arrangements (such as flood, fire, act of God, war or threat of war, physical unrest, riots, civil disturbances, terrorist activities (threatened or actual), strikes, port or airport closure, technical problems with transport, alteration or cancellation of scheduled travel services) cancel scheduled Travel Arrangements at any time and may at 56th Parallel’s sole and absolute discretion:
(a)    offer the Customer alternative Travel Arrangements or Products of comparable standard as may be appropriate in the circumstances; or
(b)    if alternative Travel Arrangements or Products are not offered by 56
th Parallel, 56th Parallel will make a prompt proportional (taking into account the extent of the Travel Arrangements that have been provided or arranged) refund of monies paid by the Customer.
8.3    56
th Parallel may charge a reasonable fee to cover the administration costs associated with providing alternative Travel Arrangements or Products.
8.4    Material Alteration – if a Material Alteration becomes necessary within 30 days of the Departure Date for any reason other than the circumstances described in clause 8.2, 56
th Parallel will endeavour to offer comparable Products or a full refund of all monies paid by the Customer.

9 Liability

9.1    Booking Agent – 56th Parallel acts as a booking agent for the Suppliers of Products and Services. 56th Parallel accepts no liability for any injury, loss, damage, accident, delay or irregularity that may arise to any Customer or third party resulting from the Customer’s or third party’s use of the Products. 56th Parallel makes reasonable enquiries to determine that Suppliers provide appropriate Products, but 56th Parallel is not responsible for the Products or their standard.
9.2    Except as specifically set out herein, any term, condition or warranty in respect of the quality, merchantability, fitness for purpose, condition, description, specification or performance of the Products or Services, whether implied by statute, common law, trade usage, custom or otherwise, is hereby expressly excluded.
9.3    Circumstances Beyond our Control – if 56th Parallel is unable to provide the Travel Arrangements as illustrated, or any Product agreed to be provided, it is not be liable for any injury, loss, damage, accident, delay or irregularity arising to the Customer or any third party.

9.5   Loss – 56th Parallel is not liable for and accepts no responsibility for any direct or indirect loss, financial loss, consequential loss, loss of enjoyment, pain and suffering, damage, injury, accident delay or irregularity occasioned to the Customer, whether caused by act, omission, negligence or otherwise, while undertaking a Travel Arrangement, using the Services or arising from any booking.
9.6   The Customer acknowledges and accepts that different places, countries, facilities and tour operators may have lower standards of safety, labelling, warnings and precautions. The Customer is responsible for maintaining personal diligence and safety notwithstanding the level of standards. 56th Parallel is not liable for any loss, damage, injury or death that could be avoided if the Australian standards were to apply.
9.7   Nothing in the Conditions is to be interpreted as excluding, restricting or modifying the application of any relevant State or Federal legislation which cannot be excluded, restricted or modified.

10 Travel Insurance

10.1 While we cannot force our clients to purchase travel insurance, we reserve the right to only provide services to the clients who have adequate travel insurance coverage.   56th Parallel strongly recommends that the customer insure themselves against loss of deposit, cancellation charges, medical expenses and loss of personal possessions or any other foreseeable loss or expense.

11 Passport & Visa

11.1   Visa Requirements – It is the Customer’s responsibility to ensure that they hold valid passports, visa and permits that meet the immigration and governmental requirements for the Russian Federation.

12 Health & Fitness

12.1   Medical Conditions – The Customer must advise 56th Parallel In writing By filling the Health form of any pre-existing medical conditions that might reasonably be expected to affect the Travel Arrangements.
12.2 Health Issues – It is the Customer’s responsibility to obtain any vaccinations or health precautions applicable to the the Russian Federation.

13 Tour Guides

13.1   56th Parallel Tour Guides act as Company representatives who have the authority to make decisions in order to ensure that all trips and tours are successful. Tour Guides reserve the right to terminate this contract or cancel a Customer’s participation in a trip if a Customer does not comply with provided guidelines, compromises the trip or endangers the safety of others.

14 Publicity

14.1   56th Parallel may use images or videos of you taken during the course of the trip without recourse or compensation to you, for publicity or promotional purposes through whatever medium the company chooses.

15 Notice

15.1    A notice by the Customer must be in writing, and may be delivered by hand, sent by prepaid mail, sent by facsimile or sent by electronic means such as e-mail to the address or number specified.
15.2    A notice is treated as given to 56th Parallel, when:

16 Complaints

16.1   If you have any complaint about your trip, you must make it known at the earliest opportunity to the Tour Guide, who will normally be able to take appropriate action.
16.2   If at the end of the trip you feel your complaint has not been properly dealt with you must notify 56th Parallel in writing within 14 days of the end of your trip.

17 Governing Law

17.1    These Terms are governed by and are to be construed in accordance with the laws of the State of NSW and Australia.
17.2    Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the Courts and Tribunal of NSW and Courts entitled to hear appeals from those Courts and Tribunals.

18 Privacy

18.1    Any information 56th Parallel obtains from the Customer or its representative is necessary for 56th Parallel business purposes or providing the Customer with 56th Parallel goods and services, and may be used in answering any queries the Customer may have; considering the Customer’s application for credit or to become a Customer; performing internal administration and operations; developing, improving and marketing the 56th Parallel products and services; and any directly related purposes.
18.2    56th Parallel will not disclose any personal information to any other party without the consent of the Customer except to the Suppliers, a related entity or adviser of 56th Parallel or where 56th Parallel is otherwise required by law to do so. The Customer may access the personal information on written request to 56th Parallel.

19 Miscellaneous

19.1   56th Parallel failure to enforce any of these Conditions shall not be construed as a waiver of any of the 56th Parallel rights.
19.2   If any Condition is unenforceable it shall be read down to be enforceable or, if it cannot be read down, the condition shall be severed from the    Conditions without affecting the enforceability of the remaining conditions.

Note: Specific programmes may have different Terms & Conditions which will be advised at the time of booking.